If you've never shopped with us before we hope you will find the following helpful. We require everybody to create an account on the website. There are no sinister motives, we just need to have your details should we need to contact you for example to,  query an order, to inform you about a changing status to the order 

Sign into your account

To sign in our create an account click on the sign on wording which you will find on a computer on the top righthand side and on a mobile device just under the Norfolk Deli logo.



If you're an existing customer use the email address you've registered with the account and the password you register.

If you're new then click on the "Register now" button


You need to set up an account to shop online at The Norfolk Deli

Please complete all the data fields which have an asterix next to them. These are madatory fields and you will not be able to progress unless you have completed them all.

PLEASE NOTE: You will NOT be asked for any bank details, credit.debit card details and at no stage do we ever see or store your card details.

Worried about security?

Please read our privacy policy. We will intermittently send you an email with news on what's new from the Norfolk Deli.


The next screen introduces you to your account page. Manage your delivery addresses here.

Managing your online account

Once you have created your account you can shop! 





There are two ways to buy a hamper.



Choose the preconfgured hamper


Choose from the many hampers available on the website.



add notes, choose option

Click on the hamper to reveal the contents of the hamper.

If you decide to buy the hamper and want a message included, type the message in the comments or notes box which is immediately below the "add of basket" button.

Click Buy.

The hamper will be added to your basket.

You can view the hamper contents by clicking on "view order" which you'll find in the top right-hand side of the webpage.

Check the contents of your order. You can add or reduce the number of hampers at this point.

If there is a "promo code" available enter the promo code into the appropriate box.

When you're happy with the contents of your order click "CHECKOUT"

Add the recipient delivery address. Or if you regularly send somebody a gift hamper just choose the address from the list of stored delivery addresses.

If you want to collect your hamper (applicable specifically to picnic hampers, cakes & lazy catering food) choose Click & Collect.

Add a delivery date, add a message. Don't forget to update your order.

‚ÄčClick update to add a delivery date and message

  • Delivery costs will be added for any orders under £100. Free delivery is applicable to any orders of £100 or above.





  • Click the Create your Own Hamper option.

  • Choose your hamper. You can choose between a tray, presentation box or wicker basket. The price of the hamper includes postage and packaging.

  • Any order placed without an appropriate hamper will be rejected and payment will be refunded.

  • Choose the products you would like in your hamper.

  • Add your contact details (please include an email and contact number).

  • Choose if you'd like the hamper to be delivered or collected.

  • Add the date you'd like the hamper to be delivered.

  • If there are any specific instructions or messages please write these in the ORDER/DELIVERY/PICK-UP NOTES.