• Create an account.

  • Why do i need to create an account?
    It may be hard to believe but from time to time something goes wrong! in such curcumstances we might need to contact you.

  • Click on "sign in" which you will find immediately under the "Your Basket" icon which is located on the top right-hand side of the web page.

  • Click the "Register now" button.

  • Complete the form. This is where you put your home address and NOT a delivery address. Please include an email and contact phone number as this will help us to contact you should there be an issue with an order.

  • Worried about security? Please read our privacy policy. We will intermittently send you an email with news on what's new from the Norfolk Deli.

  • The next screen introduces you to your account page. Manage your delivery addresses here, keep track of your orders.

  • Once you have created your account you can shop! 





There are two ways to buy a hamper.


  • Choose from the many hampers available on the website.

  • Click on the hamper to reveal the contents of the hamper.

  • If you decide to buy the hamper and want a message included, type the message in the comments or notes box which is immediately below the "add of basket" button.

  • Click Buy.

  • The hamper will be added to your basket.

  • You can view the hamper contents by clicking on "view order" which you'll find in the top right-hand side of the webpage.

  • Check the contents of your order. You can add or reduce the number of hampers at this point.

  • If there is a "promo code" available enter the promo code into the appropriate box.

  • When you're happy with the contents of your order click "CHECKOUT"

  • Add the recipient delivery address. Or if you regularly send somebody a gift hamper just choose the address from the list of stored delivery addresses.

  • If you want to collect your hamper (applicable specifically to picnic hampers, cakes & lazy catering food) choose Click & Collect.

  • Add a delivery date, add a message. Don't forget to update your order.

‚ÄčClick update to add a delivery date and message

  • Delivery costs will be added for any orders under £100. Free delivery is applicable to any orders of £100 or above.





  • Click the Create your Own Hamper option.

  • Choose your hamper. You can choose between a tray, presentation box or wicker basket. The price of the hamper includes postage and packaging.

  • Any order placed without an appropriate hamper will be rejected and payment will be refunded.

  • Choose the products you would like in your hamper.

  • Add your contact details (please include an email and contact number).

  • Choose if you'd like the hamper to be delivered or collected.

  • Add the date you'd like the hamper to be delivered.

  • If there are any specific instructions or messages please write these in the ORDER/DELIVERY/PICK-UP NOTES.